Hey Queens! Free Worldwide Shipping

We offer FREE shipping to over 200 countries. Our goal is to bring you fierce drag essentials with great value and amazing support.

Important Notes

• Customs & Import Fees: We are not responsible for any customs, duties, or import taxes. These are your responsibility.
• Incorrect Addresses: We are not responsible for failed deliveries due to wrong shipping addresses. Please double-check your address.

Processing & Delivery Times

Processing Time: 2–5 business days

Times are averages. Remote areas or busy seasons may take up to 60 days in rare cases.

Tracking & Packages

• You’ll receive tracking by email. It may take 2–7 days to update.
• Orders may arrive in separate packages.
• All packages are sent in plain discreet packaging.

Your order is on its way! Most orders arrive within 15-20 days, though some (especially to remote locations) can take up to 60 days total (excluding 2-5 day processing). Please be patient — your items will arrive.

If it takes longer than 60 days, email us and we will re-ship the order at no extra cost.

Items may ship in separate packages to keep prices low and reduce customs risk. The rest of your order is on the way and will arrive within the expected timeframe.

Tracking information is emailed when your order ships. Check your spam/junk folder. Use Cainiao or ParcelsApp to track. If you haven’t received the notification, contact us.

Yes, completely discreet. Packages use plain packaging with no Drag Queen Store logos. A small generic content label may be required in some countries (e.g. “clothing” or “socks”), but it will never mention anything drag-related.

Yes. Your statement will show as DQStore, never “Drag Queen Store”.

“Completed” means your order has been processed and is in transit. Check your tracking or contact us if you haven’t received a shipping notification.

We can only cancel within 10 minutes of ordering. After that, processing begins immediately. Please shop carefully!

Use Cainiao first, then ParcelsApp. Local carriers (USPS, etc.) usually only show updates near the end of delivery.

It can take up to 5 days for the notification to send. If it’s been longer than 5 days, please contact us.

Due to international shipping and hygiene reasons, we are unable to offer returns for change of mind or wrong size. Please check size charts carefully before ordering. We will replace defective items.

Most items are in Women’s sizing (usually smaller than Men’s). Always check the individual size chart on each product. If unsure, we recommend sizing up 1–2 sizes. Message us if you need help!